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Have a question, feedback, or need assistance? Our team is here to help you on your astrological journey.
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Email Support
panditjipro2025@gmail.com
For general inquiries and support requests. We respond within 24 hours.
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+91 9310183188
Available Monday to Saturday, 9 AM to 6 PM IST for urgent assistance.
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Frequently Asked Questions
Find quick answers to common queries below.
How do I book a consultation with an astrologer?expand_more
Simply browse our astrologers directory, select your preferred astrologer, choose a time slot, and complete the payment. You will receive a confirmation email with all the details.
What payment methods do you accept?expand_more
We accept all major credit/debit cards, UPI, net banking, and digital wallets. All transactions are secured through PCI-DSS-compliant payment gateways.
Can I get a refund for a cancelled consultation?expand_more
Yes, refunds are processed within 5–7 business days for any cancelled consultations. The amount will be credited back to your original payment method.
How do I verify my Kundali chart details?expand_more
Our Kundali charts are generated using verified Vedic astrology algorithms. If you notice any discrepancy, please contact our support team with your birth details for review.
Is my personal data safe with PanditJiPro?expand_more
Absolutely. We use industry-standard encryption to protect your data. Your birth details and personal information are never shared with third parties.
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Our AI-powered chat is available 24/7 to answer your astrology questions and guide you through the platform.